Vw-Passat-B7Vs-B8

What Should You Do If Car Sun Shade Does Not Fit?

December 20, 2020 Off By RVSUNSHADES

In the rare cases when you find that the car window shade does not fit your car window, there are a few possibilities:

  1. Incorrect placement of the shade
  2. The wrong set of shade was purchased
  3. The wrong set of shade was delivered

Vw-Passat-B7Vs-B8

If this happened, please follow the suggested process:

  1. Contact Us with Photos: The best and quickest way to find out the problem is to take some photos with car shade on the window to show the situation. We can easily tell if the shade is a wrong model or if it is just a positioning issue. Please send photos and descriptions to [email protected]
  2. When sending us photos via email, please also confirm your vehicle model, year, and factory model by sending us the compliance plate photo where the factory model code can be found.

 

In case the wrong set of shade was purchased, please return all items included in the package and send them back to us for exchange. Round trip postage to be paid by buyer.

 

In case the wrong set of shades was delivered, we will organize the postal return and send you return label. All you need is to print the label, secure it on product packing and pass it to your local post office. We will re-deliver a correct set when receiving returned set intact at no extra cost to the buyer.

 

NOTE:

Please do not return the item to us without authorization. If the returned item is proven to be issue-free, the buyer will be responsible for round-trip postage.

Always send us photos showing the issue. We will confirm the issue and provide rectify solution in max 2 business days.